Shipping policy

Shipping Policy

At Sauga Ventures, we strive to deliver your orders in a timely manner. Please review our shipping policy carefully before placing an order.

Processing Time

  • Orders are processed within 1–2business days after payment confirmation.

  • Processing times may vary during high demand periods.

Shipping Time

  • Estimated delivery time is 5 busi ness days depending on the destination.

  • Delivery times are estimates only and are not guaranteed.

Shipping Delays

  • We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other factors beyond our control.

  • Any unexpected delays do not qualify for refunds or compensation.

Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

  • Once the order has been shipped, we are not liable for lost, stolen, or misplaced packages.

  • Customers are advised to contact the shipping carrier directly for such issues.

Customs & Duties

  • Any customs fees, taxes, or import duties are the responsibility of the customer.

  • We are not responsible for delays caused by customs.

 

Delivery Issues

  • If tracking shows the order as delivered, we are not responsible for missing packages.

  • Customers must coordinate with the courier service in such cases.

Policy Acceptance

  • By placing an order, you agree to this Shipping Policy and accept all associated risks related to shipping and delivery.